Privacy Policy

1. Introduction

We are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you visit our website, use our mobile application, or access our trading services.

2. Information We Collect

We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Date of birth
Residential address
Nationality
Government-issued identification documents
Financial Information
Bank account details
Payment information
Deposit and withdrawal records
Transaction history
Trading Information
Trading activity
Account balances
Open and closed positions
Trading history
Investment preferences
Technical Information
IP address
Browser type
Operating system
Device information
Device identifiers
Login activity
Cookies
Application usage data
Communication Data
Records of correspondence
Support requests
Emails
Other communications with us

3. How We Use Your Information

We may use the information we collect to:
Provide, operate, and maintain our trading services.
Create, administer, and manage your account.
Process deposits, withdrawals, and other transactions.
Verify your identity and complete KYC and AML checks.
Assess account activity and manage trading-related risks.
Communicate with you regarding your account and our services.
Provide customer support and respond to your requests.
Improve the functionality, security, and performance of our website, application, and services.
Detect, investigate, and prevent fraud, misuse, unauthorized access, and other unlawful activities.
Comply with applicable legal, regulatory, accounting, and compliance obligations.

4. Information Sharing and Disclosure

We may share your information with: Service Providers
Third-party providers that support our operations, including:
Payment processors
Hosting providers
Technology providers
Identity verification services
Compliance providers
Analytics providers
Customer support systems
Financial and Trading Partners
Banks
Payment service providers
Liquidity providers
Trading infrastructure providers
Other parties involved in processing transactions or providing trading services Legal and Regulatory Authorities
Government authorities, regulators, courts, law enforcement agencies, or other parties where disclosure is required by law, regulation, court order, or legal process.
Business Transfers
Parties involved in:
Mergers
Acquisitions
Restructuring
Financing
Sale of assets
Transfer of all or part of our business
With Your Consent
Other parties where you have provided permission for your information to be shared.
We do not sell your personal information.

5. Data Security

We implement appropriate technical and organizational measures designed to protect your personal information against:
Unauthorized access
Alteration
Disclosure
Misuse
Loss
Destruction
These measures may include:
Encryption
Secure servers
Access controls
Authentication systems
Security monitoring
Internal data-handling procedures
However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

6. Data Retention

We retain personal information for as long as reasonably necessary to:
Provide our services.
Maintain your account.
Fulfil the purposes described in this Privacy Policy.
Comply with applicable legal, regulatory, accounting, anti-money laundering,
fraud-prevention, and dispute-resolution obligations.
When personal information is no longer required, we may securely delete, destroy, or anonymize it, subject to applicable retention requirements.

7. Account and Data Deletion

You may request the closure and deletion of your account at any time by emailing:
support@wayonefx.com

with the subject line:
DELETE MY ACCOUNT
After receiving your request, we may ask you to verify your identity to protect your account and prevent unauthorized deletion requests.
Following successful verification, access to your account will be terminated, and personal information that is not required for legal, regulatory, security,
fraud-prevention, dispute-resolution, accounting, or anti-money laundering purposes will be deleted or anonymized within 30 days.
Certain information may be retained after account deletion where required by applicable law or regulatory obligations.
This may include:
Identity verification and KYC records.
Transaction and payment records.
Deposit and withdrawal history.
Trading activity and account records.
Compliance and risk-assessment information.
Communications and support records.
Retained information will only be used for:
Legal purposes.Regulatory compliance.
Auditing.
Security.
Compliance.
Dispute resolution.
Such information will be deleted or anonymized after the applicable retention period expires.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:
Operate our website.
Maintain account security.
Remember your preferences.
Analyse website and application usage.
Improve our services.
Cookies are small files stored on your device.
You may manage, restrict, or disable cookies through your browser ordevice settings.
Disabling certain cookies may affect the functionality or availability of some parts of our website, application, or services.

9. Your Rights

Depending on your location and applicable law, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict certain processing activities.
Request a portable copy of your information.
Withdraw consent where processing is based on consent.
Submit a complaint to an applicable data protection authority.
These rights may be limited where we are required to retain or process
information to comply with:

Legal obligations.
Regulatory obligations.
Contractual obligations.
Fraud-prevention requirements.
Anti-money laundering obligations.
To exercise your rights, contact us at:
support@wayonefx.com

10. International Data Transfers

Your information may be transferred to, stored, or processed in countries outside your country of residence.
Where required, we implement appropriate contractual, technical, and organizational safeguards designed to protect transferred information
in accordance with applicable data protection requirements and this Privacy Policy.

11. Third-Party Links and Services
Our website or application may contain links to websites, applications, or services operated by third parties.
We are not responsible for the:
Privacy practices.
Security.
Availability.
Content.
of third-party services.
We encourage you to review the privacy policies of any third-party website or service before providing personal information.

12. Children's Privacy

Our services are not intended for individuals under the age of 18 or under the minimum legal age required to use trading services in their jurisdiction.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from an individual who is not legally eligible to use our services, we will take
reasonable steps to delete or restrict that information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:
Our services.
Business operations.
Legal obligations.
Regulatory requirements.
Any updates will be published on this page with a revised Last Updated date.
We encourage you to review this Privacy Policy periodically to stay informed
about how we collect, use, and protect your information.

14. Contact Us

For questions, concerns, account-deletion requests, or complaints regarding
this Privacy Policy or our handling of personal information, please contact us at:
Email: support@wayonefx.com
Website: www.wayonefx.com